Building Emotional Intelligence in Organizations
Emotional intelligence (EI) significantly impacts individual, team, and organizational performance. In collaboration with the consulting firm Strategies in Play, RDA uses a fresh approach to EI assessment. Our clients develop an appreciation of EI and how this understanding gives organizations a distinct advantage in hiring and developing leaders and teams.
Emotion is at the core of good decision-making, employee motivation, visionary leadership, effective problem resolution, successful change management, and many of the other processes and practices used in day-to-day functioning. Emotional competencies are as important as technical competence.
Research studies indicate that employees with high Emotional Intelligence
- are 3 to 127 times more productive
- stay with their company longer
- exhibit more team-like behaviors
- have lower problem behaviors
- have higher quality of relationships
To help leaders and their organizations enhance their understanding of EI, RDA uses a multi-dimensional approach that blends two of the best and most practical EI methods and tools:
The Mayer-Salovey-Caruso Emotional Intelligence Test™ (MSCEIT) assesses:
- The ability to identify emotions - Recognize how you and others feel
- The ability to use emotions to facilitate thought - Generate emotion; reason, think and create with this emotion
- The ability to understand emotions - Understand people’s emotions and what causes emotions
- The ability to manage emotions - Harness the power of your emotions for making effective decisions
The BarOn Emotional Quotient Inventory identifies successful and potentially successful corporate leaders. The EQ-I assesses:
- Intrapersonal skills - Self-Regard,Emotional Self Awareness, Assertiveness, Independence, Self-Actualization
- Interpersonal skills - Empathy, Social Responsibility, Interpersonal Relationships
- Stress Management skills - Stress Tolerance, Impulse Control
- Adaptability skills - Reality Testing, Flexibility, Problem Solving
- General Mood - Optimism, Happiness